Last updated: November 26, 2025
7-Day Money-Back Guarantee
We want you to be happy with TerraGreetings. If you're not satisfied for any reason, you can request a full refund within 7 days of your initial purchase.
How to Request a Refund
- Email us at hello@terragreetings.com
- Include your account email and reason for refund
- We'll process your refund within 3-5 business days
No lengthy forms, no hassle. We'll take care of it.
After 7 Days
After the initial 7-day period, we don't offer refunds for:
- Partial months or years of subscription
- Change of mind
- Failure to cancel before renewal
However, you can cancel anytime to prevent future charges. You'll keep access until your current billing period ends.
Renewal Charges
Subscriptions renew automatically. If you forgot to cancel and were charged for a renewal:
- Within 48 hours of renewal: Contact us for a refund
- After 48 hours: We can't refund, but we'll cancel to prevent future charges
Tip: Set a reminder before your renewal date, or cancel early if you're unsure.
Exceptions
We may deny refunds in cases of:
- Abuse of the refund policy (e.g., repeated refund requests)
- Violation of our Terms of Service
- Fraudulent activity
Refund Method
Refunds are issued to the original payment method. Depending on your bank, it may take 5-10 business days to appear on your statement.
Questions?
Not sure if you qualify for a refund? Contact us—we're happy to help.